Managing risk is what insurance companies do best.
But the biggest risk I see today? The emotional kind.
After 30+ years in insurance and leadership development, here’s what I’ve learned:
Most transformation strategies fail not because the systems are wrong — but because people don’t feel safe enough to lead differently.
We talk about AI adoption, enterprise resilience, and operational modernization. But we avoid the questions that actually slow transformation down:
❓ What if I’m no longer the expert?
❓ What if I challenge a norm and lose credibility?
❓ What if I fail — publicly?
These are emotional risks. And in high-compliance, performance-driven cultures, they’re the most dangerous kind.
We need a new conversation — one that includes the Inner Operating Model.
That means helping leaders:
✅ Navigate discomfort
✅ Build relational trust
✅ Develop the emotional resilience to lead real change
Because transformation isn’t just about what we build. It’s about who we’re willing to become.
Curious how emotional risk shows up in your organization? I’d love to share a simple 10-minute experience called Crossing the Line — an interactive way to explore the unspoken dynamics holding transformation back.
Let’s talk.
Categories: Leadership
